We only have access to and collect personal information (for example your name, date of birth, social security number, credit card number, mailing or billing address, telephone number, or email address, and email preferences (collectively, “Personal Information”) that you voluntarily give us via email or other direct contact from you.

We also gather other information (“Other Information”), which cannot identify you unless it is used in conjunction with actual Personal Information. For example, we may collect your computer’s Internet Protocol address (i.e. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We may receive and store certain information whenever you visit the Website. We may use your IP address to help diagnose problems with our server and to administer the Website, and to help identify you. Your IP address may also be used to gather broad demographic information, and for other purposes. Such Other Information cannot generally be used by us to identify you, and as such is not considered Personal Information.

We reserve the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the Website and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners.

At Nova Psychology, we prioritize the confidentiality of personally identifying information and refrain from sharing it with third parties, except when necessary to fulfill user-requested tasks, such as conducting credit checks for credit card payments. Emails sent to us by users may contain personally identifying information, which we may use to contact users in specific situations outlined below:

1. User Communication: We provide an email option to facilitate user communication, allowing you to send comments, questions, resumes, and other inquiries to us. These messages are forwarded to the appropriate individuals at Nova Psychology for response at their discretion.

2. Marketing Communications: When you send an email to Nova Psychology expressing interest in our products or services, or when we believe you may have an interest in our offerings, we may occasionally use the contact information provided to send you marketing information that we believe would be relevant to you. We always provide the option to opt out of receiving such communications by notifying us of your preference via email.

We are committed to respecting your privacy preferences and will ensure that you have the opportunity to control the communications you receive from us.

Please note that our Website may automatically collect non-personal information and data through standard internet server operations or the use of “cookies”. These cookies and similar tracking technologies are employed to monitor activity on our Website and store certain information. Cookies consist of small data files containing anonymous unique identifiers that are sent to your browser from a website and stored on your device. Additionally, tracking technologies like beacons, tags, and scripts may be used to gather and analyze information to enhance our Service.

You have the option to configure your browser to reject all cookies or notify you when a cookie is sent. However, declining cookies may limit your access to certain parts of our Service.

Examples of Cookies we may use include Session Cookies for website functionality, Preference Cookies to remember your settings, Security Cookies for protection, and Advertising Cookies to display relevant advertisements based on your interests.

We utilize third-party Service Providers, such as Google Analytics, to monitor and analyze the usage of our Website. Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. The data collected by Google Analytics is used to track and monitor the usage of our Website, and may be shared with other Google services. Google may also use this data to customize and personalize ads within its advertising network. If you prefer to opt-out of sharing your activity on our Website with Google Analytics, you can do so by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about your visit activity. For more details on Google’s privacy practices, please refer to the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Our Website is not intended for individuals under the age of 18 (“Children”). We do not knowingly gather personally identifiable information from anyone under the age of 18. If you are a parent or guardian and discover that your child has provided us with Personal Information, please reach out to us. If we ascertain that we have collected Personal Information from children without verified parental consent, we will take measures to delete that information from our servers.

By accessing and using this website, you agree to the collection, use, and processing of your personally identifying information and non-personal data as outlined in this policy. Additionally, you consent to the export of personal information to Canada and its storage and utilization in accordance with the terms specified herein upon providing such information to us. This policy, along with all legal obligations of Nova Psychology, is governed by the laws of Alberta and Canada, irrespective of the user’s location. Any claims or complaints must be filed in Canada, specifically in the Province of Alberta. Should Nova Psychology decide to modify this Privacy Policy, any such changes will be promptly posted on this page to ensure transparency regarding the information we collect, how it is utilized, and under what circumstances it may be disclosed.

You may contact our Privacy Administrator with any further questions or concerns regarding this Privacy Policy or any use of your personally identifying information by email at: management@novapsychology.ca