Client Feedback Form

ALWAYS LOOKING TO IMPROVE

NOVA upholds an attitude and pursuit of excellence in the quality of care we aim to provide our clients. Please take a moment to provide us with some feedback about Nova Psychology and the psychological services we provide. This feedback will be kept confidential and its purpose is used to identify our strengths and weaknesses to better improve our services.

We thank you for your time.

Contact Information

Client Information

I received a prompt response to my initial phone call/email

Reception staff provided all relative information about my first appointment

I was made to feel welcome by reception staff

The reception area was warm and comfortable

The courtesy appointment reminders were helpful

Working Relationship with my Psychologist

My psychologist fostered a safe and trusting environment

Throughout my sessions I felt respected, validated and heard by my psychologist

My psychologist accepted what I said without judging me

I felt motivated to work together with my psychologist to promote change

I felt the psychologist was professional in the service I received

Therapeutic Results

I found the session worthwhile and helpful

Therapy goals set in session were achieved

I am satisfied with the quality of service provided

I would recommend my psychologist to family/friends

Other Comments/Suggestions

May we use your comments in our feedback section of the Nova Psychology website, if they are kept anonymous?

Client Feedback Form

ALWAYS LOOKING TO IMPROVE

CONTACT US

HOURS of operation

MON - FRI: 9 AM - 9 PM
SAT - SUN: 9 AM - 3 PM

ADDRESS

#201-5586 WINDERMERE BLVD NW EDMONTON, AB T6W 2Z8

Client Feedback Form

ALWAYS LOOKING TO IMPROVE

CONTACT US

HOURS of operation

MON - FRI: 9 AM - 9 PM SAT - SUN: 9 AM - 3 PM

ADDRESS

#201-5586 WINDERMERE BLVD NW EDMONTON, AB T6W 2Z8

MON - FRI: 9 AM - 9 PM
SAT - SUN: 9 AM - 3 PM